Dankmeyer remains open and working following all CDC precautions for the safety of our clients and staff. However, during the pandemic, we will be restricting our hours, and we will see patients by appointment only. Please call the office to confirm or make your appointment.
The well-being of our patients and staff are our highest priority. As a valued member of our Dankmeyer patient community, we appreciate the trust you place in us and want to inform you of changes we have made to address the coronavirus COVID-19 situation.
In an effort to promote your safety, as well as the safety of our staff and other patients, we are asking a set of questions to all patients who wish to schedule an appointment in one of our office locations. We will ask these questions again during appointment confirmations, and when you arrive at the office for your appointment. Please answer these questions truthfully and accurately. All of your responses will remain confidential.
1. Do you, or does anyone in your household, have COVID-19?
2. Do you have any reason to believe you, or anyone in your household, has been exposed to or acquired COVID-19?
3. Have you, or anyone in your household, had any of the following symptoms in the last 14 days: sore throat, cough, chills, body aches for unknown reasons, shortness of breath for unknown reasons, loss of smell, loss of taste, fever at or greater than 100.4 degrees?
As a result of the current pandemic, we have taken precautions based on state and federal mandates, as well as guidance from the CDC and WHO, to provide a safe and comfortable environment for our patients and staff. When visiting our office, you should expect the following:
1. All patients, caregivers/companions, and staff are required to wear a mask. The mask must remain over your nose and mouth throughout your entire visit to our office.
2. If you require assistance, we ask that you limit caregivers/companions to one support person only for your visit.
3. Unless the appointment is for your child, please do not bring children with you into the office for the appointment.
4. Upon arrival to our office, your temperature will be taken. If an assistant is with you, we also require their temperature to be taken. If either you, or your assistant, record a temperature over 100.4 degrees, to ensure the safety of our other patients and staff, you will be asked to leave the building and to call to reschedule your appointment. We will have an infrared touchless digital thermometer, gloves, and hand sanitizer available for you to use.
5. We follow all social distancing guidelines and ask you to please remain 6 feet from any other patient or staff member.
If you have any questions or concerns, please call our office at 410-636-8114/800-879-1245. Or, you can email us in a non-secure email at info@dankmeyer.com. If you would like a copy of the policies as stated above, you can download a pdf by clicking here.
The CDC has published guidelines concerning the use of cloth face coverings to slow the spread of COVID-19. It includes instructions on how to make several different kinds of cloth masks. You can open that document by clicking here. If watching a video is more helpful, JoAnn’s Fabrics has posted a helpful video on YouTube, which you can watch here.
Every single member of our staff will continue to give the best orthotics and prosthetics care and support possible. If anything changes about our hours or policy, we will notify you promptly. Together, with open hearts and calm minds, we can make a difference to keep our communities healthy.
For your convenience, we have included some reference material from the CDC.
To access the CDC’s information page on COVID-19, click here.
For a PDF from the CDC concerning facts you might need to know about COVID-19, click here.
For a PDF from the CDC concerning what to do if you are sick with COVID-19, click here.
Be well,
The Dankmeyer Team
